Quality Control/Quality Assurance Manager

About UPL

UPL is a leader in global food systems and with the acquisition of Arysta LifeScience, is now one of the top 5 agricultural solutions companies worldwide. With revenue of US$5 billion, UPL has presence in 130 countries. With market access to 90 percent of world’s food basket and focused on high-growth regions, UPL represents a compelling value proposition for growers, distributors, suppliers and innovation partners in a consolidating market. UPL offers an integrated portfolio of both patented and post-patent agricultural solutions for various arable and specialty crops, ncluding biological, crop protection, seed treatment and post-harvest solutions covering the entire crop value chain.

Summary

The Quality Control/Quality Assurance Manager is responsible for the execution of the Supply Chain quality assurance/control program by developing and implementing the best practices approach to sustain the quality vision for the North American (NA) business unit and leading the continuous improvement initiative.

Qualifications

• 8-10 years of Quality Control and/or Assurance experience required. Lab or manufacturing experience highly preferred.
• Degree in Science or Engineering, strong understanding of Quality Management Systems
• 2-3 years of proven leadership experience in developing, selling and implementing quality assurance programs
• Broad technical knowledge in the areas of manufacturing processes, lean concepts, quality, and plant engineering.
• Demonstrated success in project management and facilitation skills
• General quality program and ISO 9000 knowledgeability and experience
• Strong written and verbal communication skills required
• Proficient Microsoft Office skills are required, including Word, Excel, presentation software and project tracking software

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

• Developing & implementing QA policies and controlling document versions.
• Auditing contract manufacturers and contract manufacturing operations, and maintaining a list of audits generated CAPAs to manage on an on-going basis
• Creation of contract manufacturing site technical portal including, but not limited to, toll manual creation, updates, training and reviews as well as pre-start up campaign reviews.
• Facilitating incident investigations and root cause analysis for non-conformances as well as data analytics of the non-conformance database.
• Interfacing with labs for policies and QC processes and scale-ups
• Ensures QA compliance with all standards and ensure all areas are inspection ready.
• Leading assigned projects to optimize operation, improve quality, and reduce COGS through Process Engineering and/or Lean Six Sigma methodologies.
• Supporting the implementation and maintaining ISO 9000, serving as ISO documentation administrator, serving as ISO 9000 Internal auditor, and maintaining relationship and contract with ISO registrar.

KEY COMPETENCIES:

• Flexibility/Adaptability - Responds to changing needs of the business; personally, identifies and champions new ideas for improvement and growth
• Technical Expertise - Understands basic manufacturing processes and potential effects on products
• Business Acumen - Degree to which an individual understands and applies business knowledge to maintain and advance organizational effectiveness
• Customer Orientation - Determines and fulfills customer needs and expectations
• Problem Solving - Identifies root cause of a problem and works with others to permanently fix problems

Supervisory Responsibilities:

• Number of direct reports – 0
• Number of indirect reports – 0
• Revenue responsibilities – not applicable
• Budget responsibilities

Travel:  Ability to travel 25%

We are one team, for maximum impact. One team with shared goals. We all play for the team and no-one plays against team. We have a laser-like focus on what our customers need and want, on anticipating their future needs and how we can create innovative solutions and experiences for them.