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Quality Control/Quality Assurance Manager

Job Id:  1427

Cary, North Carolina, United States

Department:  SCM
Function:  SCM
Employee Type:  Permanent Full Time
Seniority Level:  Not Applicable

About UPL

UPL is a leader in global food systems and with the acquisition of Arysta LifeScience, is now one of the top 5 agricultural solutions companies worldwide. With revenue of US$5 billion, UPL has presence in 130 countries. With market access to 90 percent of world’s food basket and focused on high-growth regions, UPL represents a compelling value proposition for growers, distributors, suppliers and innovation partners in a consolidating market. UPL offers an integrated portfolio of both patented and post-patent agricultural solutions for various arable and specialty crops, ncluding biological, crop protection, seed treatment and post-harvest solutions covering the entire crop value chain.


The Quality Control/Quality Assurance Manager is responsible for the execution of the Supply Chain quality assurance/control program by developing and implementing the best practices approach to sustain the quality vision for the North American (NA) business unit and leading the continuous improvement initiative.



  • 8-10 years of Quality Control and/or Assurance experience required. Lab or manufacturing experience highly preferred.
  • Degree in Science or Engineering, strong understanding of Quality Management Systems
  • 2-3 years of proven leadership experience in developing, selling and implementing quality assurance programs
  • Broad technical knowledge in the areas of manufacturing processes, lean concepts, quality, and plant engineering.
  • Demonstrated success in project management and facilitation skills
  • General quality program and ISO 9000 knowledgeability and experience
  • Strong written and verbal communication skills required
  • Proficient Microsoft Office skills are required, including Word, Excel, presentation software and project tracking software


Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

  • Developing & implementing QA policies and controlling document versions.
  • Auditing contract manufacturers and contract manufacturing operations, and maintaining a list of audits generated CAPAs to manage on an on-going basis
  • Creation of contract manufacturing site technical portal including, but not limited to, toll manual creation, updates, training and reviews as well as pre-start up campaign reviews.
  • Facilitating incident investigations and root cause analysis for non-conformances as well as data analytics of the non-conformance database.
  • Interfacing with labs for policies and QC processes and scale-ups
  • Ensures QA compliance with all standards and ensure all areas are inspection ready.
  • Leading assigned projects to optimize operation, improve quality, and reduce COGS through Process Engineering and/or Lean Six Sigma methodologies.
  • Supporting the implementation and maintaining ISO 9000, serving as ISO documentation administrator, serving as ISO 9000 Internal auditor, and maintaining relationship and contract with ISO registrar.



  • Flexibility/Adaptability - Responds to changing needs of the business; personally, identifies and champions new ideas for improvement and growth
  • Technical Expertise - Understands basic manufacturing processes and potential effects on products
  • Business Acumen - Degree to which an individual understands and applies business knowledge to maintain and advance organizational effectiveness
  • Customer Orientation - Determines and fulfills customer needs and expectations
  • Problem Solving - Identifies root cause of a problem and works with others to permanently fix problems


Supervisory Responsibilities:

  • Number of direct reports – 0
  • Number of indirect reports – 0
  • Revenue responsibilities – not applicable
  • Budget responsibilities


Travel:  Ability to travel 25%

We are one team, for maximum impact. One team with shared goals. We all play for the team and no-one plays against team. We have a laser-like focus on what our customers need and want, on anticipating their future needs and how we can create innovative solutions and experiences for them.