Projects & Continuous Improvement Manager

Key Responsibilities :

Project Management:  

1. Oversees end-to-end project lifecycles, managing resource allocation, timelines, and budgets to ensure successful delivery of strategic initiatives. 

2. Define project scope by outline the goals, deliverables, features, and constraints of the project. 

3. Identify stakeholders who will be impacted by the project and establish communication channels 

4. Create project plans by developing a structured timeline, set milestones, and schedule tasks. 

5. Allocate resources by assigning team members and assist to secure necessary tools or materials to get the job done 

6. Estimate costs and track expenditures to ensure the project stays within financial constraints 

7. Motivate project team, assign specific duties, and foster collaboration 

8. Proactively identify, assess, and address any risks that could derail the project. 

9. Ensure the work meets the required quality and safety standards and expectations 

10. Conduct a post-project review to evaluate performance, document lessons learned, and close out sign-off. 

Process Optimization 

1. Bottleneck Identification: Pinpointing specific steps causing delays, excessive errors, or redundant manual labor. 

2. Data Collection: Gathering quantitative and qualitative data to measure current cycle times, error rates, and resource costs. 

3. Root Cause Analysis: Investigating the underperforming processes that fail to align with overarching business goals. 

4. Automation Implementation: Integrating digital tools or AI to remove repetitive, error-prone manual tasks. 

5. Simplification: Identifying operational inefficiencies and designs workflows using frameworks like Lean Six Sigma, Kaizen, and Value Stream Mapping to streamline processes. 

6. Stakeholder Alignment: Ensuring all departments agree on the new process flows and understand their individual duties. 

7. Continuous Improvement: Cultivating an operational excellence mindset where processes are continuously reviewed rather than treated as a one-off project 

Data Analytics  

1. Data collection: Collects and translates complex operational data into actionable insights, dashboards, and KPI reports to measure project success. 

2. KPI Tracking: Monitoring performance metrics (e.g., cost per unit, customer satisfaction, time saved) to ensure tangible ROI. 

Change Facilitation  

1. Acts as an internal change agent (management of change), guiding cross-functional teams through organizational shifts and fostering a permanent culture of continuous improvement. 

Training & Coaching 

1. Leads workshops and mentoring employees at all levels on problem-solving methodologies and best practices. 

Responsibility Weightage and % of Time Spent Matrix 

 Financial Accountability 

• Capex budget 

• Effective resource utilization 

Strategic: Strategic 60%; Tactical 40% 

Number of Direct Reports: 01  

Number of Indirect Reports: 0          

Internal Stakeholders 

• Manufacturing 

• Supply Chain 

• Health Safety & Environment 

External Interactions 

Stakeholders 

• Equipment Suppliers  

Knowledge, Skills and Experience Required 

Technical Requirements: 

• National Diploma in Chemical Engineering 

• Lean Six Sigma Training 

• Post-Graduate in Business Administration is recommended 

• 2-5 years’ experience in continuous improvement  

Behavioural Requirements 

• Adaptability & Resilience 

• Results Orientations 

• Customer Centricity 

UPL Competencies  

• Adaptability & Resilience 

Recognizes and is open to changing circumstances and alters behavior and scales up as necessary; increases personal awareness and appreciation of individual and cultural differences to create an open, inclusive, and accepting workplace  

• Entrepreneurial Mindset  

Has a creative mindset and ability to think holistically, takes calculated risks and maximizes opportunities 

• Results Orientations 

Acts, pursues goals with persistence and achieves results; communicates goals and vision to the team to drive enthusiasm and ambition 

• Execution Excellence 

Enhances the speed of execution and builds efficiency in processes, systems, and people; has sharp focus on quality-orientation 

• Strategic Orientation 

Demonstrates knowledge of the social, economic, and environmental factors and how they impact business. Identifies key issues that could impact the business and develop strategy through an analytical lens / design thinking 

• Building Teams and Talent 

Empowers colleagues through knowledge sharing and delegation, quickly establishing rapport; provides recognition for achievements and accomplishments 

• Customer Centricity 

Understanding the customer’s needs and pain points, fulfills the needs and expectations by focusing on creating value for customers.