North America Sales Manager (Véto-pharma)

About Us
Véto-Pharma, a UPL company, is a French pharmaceutical laboratory that develops, produces, and distributes a range of innovative products for bee health. Our expertise guarantees the quality of our products, which are distributed in more than 35 countries worldwide, positioning Véto-Pharma as a global leader in honeybee health. Véto-Pharma is also a recognized CDMO in the veterinary pharmaceutical industry, with a 10,000 m² facility, providing…

Responsibilities 

The Nort American Sales Manager defines the sales strategy in agreement with his/her superiors, implements, coordinates and controls it in order to maintain and develop the customer/product portfolio in the area.

Zone management and sales promotion

• Implement sales policy and sales development actions in order to achieve assigned objectives for the zone
• Ensure the animation of the distribution network and of the company's strategic accounts, through frequent follow-up and steering meetings with our partners, as well as business trips in the area.
• Participate in negotiations for new listings or new contracts.
• Promote products and their correct use to customers in the geographical area (distributors and specifiers) through field visits.
• Organize and lead professional communication initiatives (meetings, training courses)
• Act as an external representative for strategic customers and opinion leaders: take part in trade shows and conferences, maintain a network of influencers.
• Coordinate the organization of business resources with the Sales, Technical and Marketing departments
• Identify new business opportunities that are relevant both in terms of targets and new actions to be
• Monitor orders and invoices, respect credit limits for each customer and take into account the logistical, commercial and financial risks associated with each transaction.

 Sales reporting and analysis: Tracking results

• Complete and record activity reports in internal tools
• Monitor and analyze sales results using BI and other available tools
• Ensure quantified business reporting
• Draw up the territory's sales action plan in discussion with management and ensure its implementation.

General responsibilities Quality

• Receive basic training on the standards to be applied (if necessary) in relation to your workstation: Good Practices (GMP, BPD and BPPV) and animal nutrition;
• Familiarize yourself with the quality system procedures in place in relation to your duties
• Work according to appropriate and safe methods, both for personal safety and to ensure product quality;
• Apply and respect the content of procedures ;
• Report deviations/complaints as soon as possible;
• Open a PV file if a PV case is received within 5 days and send it immediately topv@vetopharma.com ;
• Record raw data quickly and accurately and take responsibility for their quality and integrity;
• Inform of changes in process practices in order to update procedures;
• Ensure the safety and proper preservation of the items entrusted to it;
• Index items for quick retrieval ;
• Open a change control form for any changes to be reported (change/addition of distributor, stop sale, ...);
• Maintain all archive management documents.

Other responsibilities 

• Organize feedback from the field to cross-functional departments in order to identify market trends, competition and the company's positioning in the area.
• Coordinate and lead the sales force and the organization of resources for its activity with Sales Administration and the Technical Manager.
• Manage customer complaints at commercial level