Executive - CM

Position : Analyst / Executive – MDM Customer Management

Reports to : Team Leader

Grade / GJL : 1B / 1A

Date : 09th March 2024

Position ID :

Replacement / New : New

Reason :

Responsibilities

• Good knowledge and work experience on SAP for customer onboarding and to comply 100% to the check list.
• Good Knowledge of Assessing, recommending, and understanding of credit limits, DOA (Delegation of Authority) and documentation
• Capable to Manage & update the master data (customers) in SAP system.
• New customer onboarding for various UPL group divisions by ensuring valid verification of customer documents i.e. Dealer booklet, KYC-PAN, Aadhaar, GST verification with GST portal, pesticide   license, cheques, bank statement and other validations as per checklist.
• Existing customer data modifications for required fields.
• Ability to stick with options in checklist and if any deviation the approvals to be purely on email or documented from authorized person not to get influenced by any sort of verbal approvals and perform an action.
• Work as per the tasks and role assigned; has to understand business exigency and support business by working for extended hours.
• Preparation of various MDM MIS and DASHBOARD on daily/weekly basis.
• Adhere to the timeline as per defined SLA for respective activities.

Experience :

Qualifications:

• People management skills
• SAP knowledge is must
• Ms Excel, Word, PPT

Preferably MBA in Finance, M.Com

Competency:

• Customer service
• Performance orientation
• Self-driven with ability to drive others
• Technology savvy
• Strong follow-up skills
• Good communication skills
• Good analytical skills

Stakeholders :

Budget Management:

• Internal Peers and Location SPOC's
• Plant Heads / Plant Finance / Procurement /Logistics
• Vendors / Suppliers / Customers

NA

Team Size : 00