Analyst - Spanish - OTC

Position :  Executive/Analyst/Specialist- OTC Global & India Operations

Reports to : OTC Lead

Grade / GJL : 1A/1B/2ª/2B

Date : 19th Sept 2025

Position ID :

Replacement / New : New

Reason :

Responsibilities

• Spanish Language –Speaking, Reading, Listening and Writing
• Cash Application
• Efficiently process daily cash receipts, including Cheque payments, ACH payments and on account payments.
• Research and resolve unidentified &Unapplied payments.
• Responsible for timely processing of customer deductions and payments through independent decision making
• Prepares daily and ad-hoc reporting within agreed SLAs
• Audit daily cash posting to reduce the team errors and support them to solve their queries and help to prepare RCA for quality purpose
• Dunning Letter, Legal Notice,
• Debtors Ageing Report
• Legal cases Selection, Legal Data Prepration, Legal Cheque collection from MDM team and writing, Follow up with RCM/Depot/HO, Filing Legal Case
• Insurance Claim - Monetary Claim and Active Cases (MIS submission to insurance company), Insurance Claim - Upload documents, Insurnace Claim - Final physical document submission, Insurance Claim - Follow up/ E mail Response
• Security deposit / Cr.balance refund - Closure of Customer
• Channel Finance / Monthly Dr note
• Overdue Interest
• Knocking off

Experience :

Qualifications :

• Well versed with Project Management Methodologies,
• Strong Communication Skills – Written & Oral,

Minimum Qualification requirement – B. Com

Competency:

• Order to Cash
• SAP
• Reconciliation
• Communication Skills
• Cash Application
• MS Excel - Advance
• Dunning
•  Account receivable
• Problem Solving

Stakeholders :

Budget Management :

Department Heads, Regional Heads &Global Heads

NA

Team Size : 0

Individual Contributory Role